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Smooth the transition between IT service delivery models with the ITIL® Intermediate ST qualification. Focusing on the process of moving from one service to another, the Service Transition framework is a globally recognised toolset to help simplify and structure the transition.
The ITIL® Intermediate ST course is of particular interest to:
The ITIL® Intermediate ST course helps IT professionals improve their general knowledge of the ITIL® service lifecycle modules, and helps them develop the skills and experience need to plan and implement a major IT service transition.
Using a blend of instructor led videos and self-study resources, the ITIL® Intermediate ST course is accessed over the Internet, providing students with anyplace, anytime access. End of module tests ensure participants have attained the required knowledge and skill levels required to sit and pass the final ITIL® Intermediate ST exams and earn their certificate.
Focusing on the service transition elements of the ITIL® framework, the ITIL® ST course will introduce students to the concepts behind designing service offerings and how to transition between old and new. Students will also be shown how the service transition element fits into the wider ITIL® framework.
Drilling down into the service transition specifics, students will investigate:
Upon completion of the ITIL® Intermediate ST course, IT professionals will be able to plan, complete and assess the success of service transition projects. Other benefits include:
The ITIL® Intermediate ST course and exam are an essential qualification for IT service professionals and managers who want to improve their skills and employment options, who need to prove their competence in transition service delivery models. The ITIL® ST course is also an essential step towards obtaining the full ITIL® Intermediate certification.
The ITIL® Intermediate ST Exam is available in the following languages:
Sign up to sit this fantastic ITIL® exam today, and bring your IT systems knowledge up to date!
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