Training 5 or more people?Get your team access to 3,500+ top courses anytime, anywhere. Contact our sale
Protect IT service offerings more effectively using the ITIL® Release, Control & Validation framework. This course takes IT professionals through the principles involved in controlling system and software releases, and validating the outcomes of these types of projects.
The ITIL® Intermediate RCV course is part of the wider ITIL® framework used for codifying and improving IT service delivery systems. This particular course is specifically designed for IT operations directors and change control managers, teaching them the fundamental techniques required for successful implementation of the RCV framework.
Students can study each of these modules at their own pace, fitting their learning around their day-to-day jobs. Self-assessment tools also allow participants to assess their progress and readiness for the ITIL® RCV examinations, and to revisit weaker topics and modules for further study.
The ITIL® Intermediate RCV course leads to the self-contained, free-standing ITIL® RCV qualification, although it can be used to provide course credits towards advanced qualifications including the ITIL® Expert certificate.
Using a combination of instructor-led videos and self-study content, participants will learn how ITIL® Release, Control and Validation will help with improving day to day IT service operations through:
This in depth course ensures that change control administrators and operations managers can fully understand the ITIL® RCV principles and apply them to their own service delivery offerings.
IT professionals who are responsible for managing and measuring system change will find the ITIL® RCV course invaluable. Upon completion of the ITIL® Intermediate RCV course, students will be able to: