What is the ITIL® Foundation Online (ITIL® 4) course?

This course is an entry-level ITIL® qualification, providing an understanding of the key concepts and terminology behind ITIL®. Key topics include life cycle stages, knowledge of the IT Service Management Lifecycle and how to improve service delivery and capability.

Like our Foundation ITIL® 4 Foundation classroom course, this course is the latest ITIL® Foundation iteration, ensuring you receive the most updated ITIL® service management syllabus and framework by AXELOS.

Who is it for?

Is the ITIL® Foundation Classroom course right for me?

As there are no prerequisites for this course, anyone can enrol and learn about the key ITIL® techniques, terminology and processes. That said, this course would benefit those new to the industry, or who are currently working in the sector but require validation through a qualification to support that experience.

The ITIL® Foundation Certification is most suited to:

• IT professionals
• IT Support Engineers
• Executives / Directors of IT departments
• Network Engineers
• Current IT professionals looking to transition into service management
• ITIL® qualification holders, wanting to update their knowledge

Course accreditation (ITIL, PeopleCert, Axelos)

Why study with us?

Continuous tutor support

We understand you may require support along your journey with us and as such we offer continuous tutor support throughout the duration of the course. This includes support before enrolling with us as well as after you have completed the course. Our trained customer support agents can assist you at any stage of your journey.

The online course benefits from:

• Accredited, experienced trainers
• Included mock exams
• Included practice and real exams

We offer Flexible payment plans

We understand that not everyone can pay for their course upfront, so we have multiple payment options, including splitting your payment over a couple of months up to a few years. This includes interest-free options, and we can carry out both soft and full credit checks, depending on which finance option you require.

Course Details

This ITIL® 4 online course has been developed by industry professionals, who have been fully briefed and trained on the latest ITIL® 4 syllabus.

What does the course include?

• 6 months access to the complete ITIL® 4 Foundation course materials
• The ITIL®/ITIL® 4 examination fee
• With ITIL® 4, you’ll get the official and recently released syllabus from AXELOS – your knowledge and qualification will be up-to-date and relevant

Exam Information

• 40 multiple-choice questions
• 26 marks or above (65%) need to pass
• 60 minutes duration
• Closed book format

Syllabus

• How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
• The seven guiding principles of ITIL®4
• ITIL® service value system
• The four dimensions of service management
• The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understand of seven
• The ITIL® courses on this page are offered by Simetral Ltd ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.

Payment options

How can I pay?

If you are funding your own course, we can provide a range of flexible payment plans and pricing options, including:

• Payment in full, via bank transfer, debit card, credit card or PayPal
• Payment spread over 2 to 12 months; interest free
• Other finance options, including interest free and interest-bearing finance options over 12, 24, 36 or 48 months.